Testimonials
We know how hard it is to allow a new face into your home during such a difficult time. For your peace of mind, we would like to share some sentiments we have received from our loving pet families.
For even more peace of mind you may read our google reviews.
We also welcome you to share about your experience and help build the trust for others
What People Are Saying
“Thank you for your compassion and care throughout yesterday. It brought me great comfort having it done here at home with the pups and I.”
— Shelley
“Thank you for checking in, and for making the hardest day of our lives a little easier and being so gentle and keeping our Marley comfortable and safe in her last moments.”
— Maggie
“We cannot say thank you enough for the care and compassion we received throughout. Both big kids have said they are handling this way better than they thought BECAUSE of the process and experience they had with you Dr Erica. What a gift of a service you offer.”
— Michelle
“I'm so happy we had you come. It was such a peaceful way to say goodbye to Oscar.”
— Diane
“Dr. Erica was the most pleasant vet I have met. She guided us through the process with compassion. I would recommend her to anyone going through this.”
— Graham & Linda
“Thank you so much for reaching out and checking in. We're okay, there's pockets of sadness but we're remembering that we did what was best. The number one thing we all feel is just how incredible you've been to us. We were dumbfounded with the amount of empathy and kindness shown to us, but especially Colton. The time taken and having it not feel rushed and just the understanding was beyond belief. It was the most dignified animal loss we've ever experienced, exactly what he deserved.”
— Kayla
“With the guidance and compassion I was given by Laura and Dr. Erica, I was able to move forward with the decision that I knew was right but was SO painful to make. In Merlin's final moments there was no anxiety or fear. Just his mom loving on him as he passed into a peaceful sleep and then onto the rainbow bridge. Thank you so much Dr. Erica for providing such a necessary service and doing it with such grace in such a difficult time. I would recommend you and Laura to anyone who is searching for a GOOD goodbye for their beloved furry family members.”
— Source, 5 Star Google Review from Chris
“I wanted to thank you both from the bottom of my heart for the love and compassion you both have. Thank you for your assistance with Jackson’s travels to Rainbow Bridge. It was absolutely beautiful and the best peaceful way. I know we will have good and bad days but you made it a lot easier.”
— Leona
“…She handled our immense grief with compassion and helped us give the only gift we could to Waffles in the end - a fear-free passing in her favourite donut bed in a sunny spot at home. Dr. Erica, I imagine the weight of what you do is quite heavy sometimes. But losing Waffles WITHOUT your at-home service and care would've been so much worse…”
— Source, 5 Star Google Review from Rhiannon
“Dr. Erica & her staff are amazing, kind, loving people. Our boy was hurting & Dr. Erica was so compassionate with me on the phone & in person with my husband. She held our boy while he went to sleep. It was so comforting to know just how much compassion she has for our furbabies.”
—Source, 5 Star Google Review from Anne
“Black Creek Mobile Veterinary Services provided everything we needed in a very sad and vulnerable time. Dr. Erica and her team were there every step of the way to explain, educate and support where needed. Dr. Erica also stepped into the background very quietly when she felt we needed privacy. The professionalism and compassion were second to none. Knowing this service exists brings us a lot of peace for any future tough decisions regarding our other fur babies.”
—Source, 5 Star Google Review from Dani
“Dr Erica made a very tough time a positive experience. She was the perfect energy and so patient with my kids. Explaining things so the kids were comfortable and understood that our Teddy was finally going to be without pain. The respect for him and for us was above anything I expected, and I am forever grateful. Best choice I ever made for my old boy in his 15 years since adopting him.”
—Source, 5 Star Google Review from Mandy
“When I reached out to Black Creek, the kind, gentle and sincere response from Laura was so incredible that I knew I had selected the right team to help me navigate this difficult time. I was provided with an abundance of information on how to deal with grief, what to expect day of and how to honour Niles after he was gone. I was beyond touched when Laura reached out and offered to loan my family age-appropriate books for my kids, which helped me coach them through this very sad and confusing time…...Never did I feel rushed and she explained everything that she was doing and had me ok each step before moving forward. Dr. Erica was incredible from the moment she walked into my house to the moment she left.”
—Source, 5 Star Google Review from Steph
“Five stars are not enough to rate Black Creek Mobile Veterinary Services. Being able to say goodbye to our beautiful dog Mabel in our back yard with our whole family present (spoiling her rotten!) was truly the best possible way to handle an end of life scenario. Dr. Erica is amazing. Her compassion, knowledge, patience and ability to communicate makes the process understandable and gives peace of mind that you are doing the right thing for both your beloved companion and your family.”
— Source, 5 Star Google Review from Rob
We are a team passionately dedicated to End-of-Life care for pets. Our mission is to support and guide the many loving pet families of our community down the path of least regrets.
For peace of mind you may read our google reviewsWe welcome you to share about your experience and help build the trust for others
